About Secom Technology.
OUR SPECIALISTS
Managed IT Services have moved on from clever guys running in to fix something that isn’t working, to a fully manged pro-active partnership with a business. At Secom we are committed to keeping your IT and 3rd party systems secure and functioning seamlessly.
We provide IT services for small to medium sized organisations and are experts in the hospitality industry and financial corporate markets where we understand the requirement to integrate old and new technologies and operate many software-based systems securely. All these need to be managed with specific skills and industry expertise.
SPECIALIST INDUSTRY IT SUPPORT
Secom’s Australian-based operations provide support and assistance when you need it. Secom is a 100% Australian owned, operated, supplied and staffed business. You won’t ring through to an overseas call centre when you need help. Parts, and replacement hardware and software, are all sourced locally so resolutions are quick and simple with no long delivery lead times.
We have a wide range of skills among our employees who can work with your business as a full-service outsourced IT department, or within your current IT department on specialised projects.
- All staff are long-term employees that have built up considerable industry experience.
- We have helpdesk staff with wide-ranging experience to help identify and assist in the resolution of issues quickly.
- We have a number of employees with expertise in gaming systems and POS issues.
- There is a dedicated project team working on project delivery services.
- We use Australian cloud-based data centres that are fully encrypted and where data is held on Australian shores.
- We currently have over 200 managed IT clients
- We are specialists in cyber-security and use a holistic approach – including 3rd party interactions.
JASON DREW | Managing Director
Jason’s depth of knowledge in the hospitality and financial industries began with an operational understanding of how these businesses operate from a practical perspective.
For Jason it’s not just a theoretical process, it about the operational requirements of how implementation and integration of third-party hardware and software work to build efficiencies in our business.
From his early experience as a technician in Bramble’s Security ATM repair division and working on the computers that ran the virtual reality rides and equipment at Sega Australia in Darling Harbour, to his years spent installing and repairing POS systems while qualifying to become a Microsoft Certified Systems Engineer, Jason has worked in the coalface.
Further IT based work in the hospitality sector gave him an in-depth knowledge of the integration of systems in clubs including: membership software, general ledger software, many point-of-sale companies, card printing companies, gaming manufacturers and gaming systems companies, security and access control companies, firewall technology, and Windows domain based centralised infrastructure and their operating requirements. In recent years Jason has expanded into the security space providing and installing the latest in Windows based camera security with remote access.
Over the last 18 years, his company, Secom, has grown into a professional Managed IT provider with a pro-active approach that moves away from the traditional break fix business model. The company has grown to approx. 170+ clients. Secom’s exposure and reputation across the club industry is extensive as one of the two largest Managed IT providers to the club industry.
