Scheduled Maintenance
Secom always recommends that every business should set up a preventative maintenance schedule.
A scheduled hardware and software maintenance plan can help your business speed up its hardware, maximise its software efficiency, and ensure patches are completed to enhance cyber-security, ensuring most potential problems to be avoided long before they occur.
The Secom system engineers have range of diagnostic tools they can use to anticipate failures in your IT system.
Many of the tools we use now are automated so they can work even when your business is closed.
Some of the scheduled maintenance tasks include:
- 24/7 network monitoring scans for viruses and hacking attempts – including staying informed of emerging malware and ransomware.
- Automated and regular data and configuration backups
- Device inventory and registration checks as devices are added to the network.
- Monitoring when devices are due for upgrades and patches (software and operating system patches)
- Maintaining network documentation and documenting when repairs have been completed.
- Hardware checks onsite and remote monitoring software to confirm hardware performance.
- Maintaining cloud-service capabilities and security
- Checking UPS capacity and power and surge protection equipment – remote and onsite
- Operating system compliance checks
- Pre-emptive equipment replacement to avoid outages
