The club, pub and casino industry in Australia are leaders in integrating emerging technologies – developing strategies and reinforcing decisions using the large amounts of customer data to help improve the customer experience. This combination leaves the industry vulnerable to hackers looking for large databases of personal information. Just this year we have seen a […]
Microsoft Office 365 software forms an integral part of any modern business, but due to its market dominance, particularly emails, it has become a preferred attack method for professional hackers. Microsoft is constantly updating their platform security and providing IT professionals with additional tools to combat the sophisticated attacks. How are the hackers accessing Microsoft […]
Australia is recognised around the world as the “lucky country” because we are wealthy by international standards, so our businesses have become a growing target for hackers. Experts at an international threat analysis company have ranked Australia as one of the most targeted countries at risk from devastating ransomware attacks. Hotels, restaurants, and leisure services […]
Australia is recognised around the world as the “lucky country” because we are wealthy by international standards, so our businesses have become a growing target for hackers. Experts at an international threat analysis company have ranked Australia as one of the most targeted countries at risk from devastating ransomware attacks. Hotels, restaurants, and leisure services […]
A new era dawns—one that demands vigilance, empathy, and a commitment to player well-being. The introduction of new RCG requirements in NSW has increased the focus on both player behaviour and cash movements. PLAYTRAX – RCG / RGO TOOL Sint’s new PlayTrax gambling behaviour tracking tool is designed to assist with gaming machine-based alerts so […]
The RGO Mandate: A Closer Look Effective from July 1, 2024, clubs and hotels in NSW with more than 20 gaming machines must appoint at least one RGO during operational hours. These officers are not mere observers; they are guardians of responsible gambling practices. With the introduction of the RGO role, the focus will change […]
It’s a busy weekend and the club carpark is quickly filling up with members coming for dinner and a show. By 7pm when all the spaces are taken, five of your valued top tier customers turn up to spend the next 4-5 hours at your club and discover the car park is full. The next […]
In a recent Australian Financial Review article the new AUSTRAC Chief Executive, Brandan Thomas, confirmed his departments plan to “crackdown on the laundering of dirty money” and target “the estimated $70 billion fed into poker machines in NSW clubs each year”. “We’re having a look at the clubs sector in a much more focused way,” Mr […]
The RGO Mandate: A Closer Look Effective from July 1, 2024, clubs and hotels in NSW with more than 20 gaming machines must appoint at least one RGO during operational hours. These officers are not mere observers; they are guardians of responsible gambling practices. With the introduction of the RGO role, the focus will change […]
Any business that runs a restaurant or two will know how important it is to deliver food fast to your customers. Many busy club and hotel restaurants already use paging systems where customers pick up a pager that buzzes when their meal is ready to pick up from the kitchen. The reason they came to […]
